Our Promise

our promise test

At Holbrooks Dental Care your smile is our priority so from the moment you enter our doors for an initial consultation until you leave with a happy and healthy mouth, our friendly and highly qualified team will do all they can to ensure you receive the care that is right for you and your budget.

We promise to:

  • Welcome you into a caring and professional environment
  • Provide choice and affordability through our range of NHS and private treatment options
  • Clearly communicate treatment options and provide written confirmation of fees
  • Treat you to the best of our ability
  • Listen with respect and respond to your concerns
  • Try our best to keep on time

We ask that you:

  • Look after the dental work we provide and follow our guidance
  • Attend your appointments as requested
  • Give at least 24 hours notice if you need to cancel or rearrange an appointment, in order to avoid a charge
  • Pay for treatment as and when requested
  • Tell us about any concerns you may have with regarding your treatment or care
  • If you are delighted with the service, recommend us to others
  • Yes! We are always delighted to meet with new patients in our 20-minute new patient appointments. For more information, please visit our New Patients section.

  • With a comprehensive range of both everyday care and complex treatments such as implants and adult orthodontics, we’d be delighted to meet you and discuss your needs. For more information, please visit the Private Services and NHS Services sections to discover what we can do for you.

  • NHS dentistry offers great value for money and provides for most of your routine dental needs. All our NHS patients receive a very high level of dental care and are satisfied with the service they receive. Private patients enjoy a wider choice of treatments and materials. NHS patients are offered the option to access private care should they wish, on a treatment-by-treatment basis.

  • Our compassionate team is respectful and understanding of the needs of nervous patients, so we’ll immediately try to put you at ease and alleviate any anxious feelings you may have. We also provide sedation services for those who are very anxious. For more information, please visit our Nervous Patients page.

What Happens Next?

If you’re thinking of joining Holbrooks Dental Care and would like to arrange an initial appointment, we invite you to call us on 024 7636 6115, or email us at holbrooks@deoldental.com. We look forward to meeting you and your family, and looking after your smiles.

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